Core Values

Core Values

Our core values and company culture

We are an innovative, modern company and believe that the best way to be successful in the telecoms industry is to be open, honest, passionate and dedicated. We are passionate about the service we provide, and the way it enables people to change the way they communicate. We are dedicated to our client base, our employees, and our own company principles.

Let our customers do the talking...

We can talk about what we promise to deliver all we like, but the evidence is in the feedback our clients leave us. Visit our customer testimonials page to hear what they have to say about us.

Our Customer Promises

Below you can find our six promises to our customers.

To make it
EASY
We aren’t here to over-complicate and confuse you, and we know that telecommunications can be hard to digest. At every step of the process, we will make sure you know exactly what to expect from us.
TO PROVIDE
INNOVATION
At Countrywide Telecoms we care about devising and employing the use of the newest technology. We endeavour to provide you with the latest equipment to make sure you’re getting the most out of your telecommunication system.
TO WORK WITH
CUSTOMERS
The success of our company is dependant on our customers. We use the feedback you provide us with to improve our business and the way we provide our service to you.
TO GIVE THE HIGHEST
SERVICE
Our client base is our most valuable asset, and we strive to make sure you are content with our service. We have a team dedicated to customer service, and our state-of-the-art technology ensures that you should never be dissatisfied with our products.
TO BE
OPEN AND UPFRONT
In an industry full of providers promising different things, you can never be wholly sure who you can place your trust in. At Countrywide, we try to keep our service as personable as possible, and we consider ourselves honest and open with our customers.
WE ARE ON
YOUR SIDE
We realise it can be daunting when taking out a new contract with a company, and you wonder whether your voice will be heard. We have a specialist team who are set on making sure your opinion and your thoughts are channelled into our business, and that the feedback we get from you is acted upon.